This training is suitable for any business owner who looks after staff in any capacity.
If you are responsible for staff and want to understand how to get the best out of them, this training will enable you to make the best decisions and form a team that will work with you at every stage of your development.
From a business point of view this training will be suitable for:
SME’s
Large Companies
How much will it cost?
Course costs are dependent on:
Your business requirements
Our Training needs Assessment
Locations and number of Sessions required
Please contact us if you are interested in this training.
Pre-Course Requirements
Questionnaire
We usually ask all prospective candidates to fill out a pre course questionnaire to understand if they are suitable for the training. We will email this out or ask you to fill the questionnaire at the start of the course.
We ask you:
To think about what you want to achieve as person responsible for staff
To think about what you want to have as a final goal? Do you want to be able to walk away from your business?
To be receptive and understand that change can only happen if you are open to the training
To come with your business problems so we can work on resolutions
Identify current issues with staff, your own customer service problems and conflicts you have faced
Course Detail
Introduction
Course Introduction
Questionnaire Completion
Health and Safety Housekeeping
Defining your work
Identifying your core services
Identifying your departments
Identifying business activities
Allocating staff work activities
How to define your offering
Understanding your team
What is DISC?
How to get the best out of DISC
Identifying different personalities
Matching personalities to roles
Recognising individual qualities
Working with what’s available
Rewarding Employees
Recognising Achievements
Finding Intrapreneurs
What is an Intrapreneur?
Why do I need intrapreneurs in my business
Getting the best out of your Intrapreneurs
Applying talent to core skills
Leading from the front – Skills Filtration
Continuous Intrapreneurship
Creating a culture of self awareness
Learning by Doing
Changing Mindsets by being open to change
Idea Incubation and Development
Understanding your receptiveness to Intrapreneurs
Creating a Self Sustaining Business
Identifying business critical services
Identifying “nice to haves”
Creating a culture of Self Analysis
Identifying the correct staff for business critical roles
Staff Time Management and Time Awareness
Being the Boss (when the boss isn’t there)
Managing Staff without direction
Bringing organisational change across departments
Experience
Industry Leading experienced qualified training.
Quality Assurance
Rigorous continuous assessment of training quality.
Professional Trainers
Qualified Professional Trainers with track records.
Course Selection
A range of training available to strengthen your business.
Group Training
Leaders, Managers or Key Staff Group Training available.
Support
Continuous support and monitoring for rapid growth.
